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04 - Setup your ServiceNow developer Sandbox

A ServiceNow environment will be required to enable our integration to create and interact with incident tickets. Important: Use your personal email address when creating your ServiceNow Environment

  1. Register a new account with ServiceNow:

    https://signon.service-now.com/x_snc_sso_auth.do?pageId=sign-up

  2. Fill out the registration form:

    ServiceNow ID Signup

  3. You will receive an Email Verification Code:

    Email Verification Code

  4. Navigate to the developer portal:

    https://developer.servicenow.com/dev.do

    (if prompted, sign in using the account created above)

  5. Request a Developer Instance

    Request Developer Instance

  6. Click the Start Building link:

    Start building

Configure OAuth Authentication

We will need to configure an OAuth API endpoint to enable our logic apps to authenticate to our ServiceNow instance

  1. Navigate to the OAuth -> Inbound Integrations section

    • Using the top navigation menu

      • Select All
      • Enter OAuth in the search box
      • Select Inbound Integrations

      Menu OAuth Inbound Integrations

  2. Select New Integration

    New Integration

  3. Select OAuth - Authorization code grant

    Create OAuth Authorization Grant

  4. Configure the OAuth API endpoint as follows:

    Configure OAuth API Endpoint

  5. Save the Client ID, Client Secret and the Instance Name created in this module for later steps when configuring the Logic Apps connection to ServiceNow