Module 4 - Prequistes - ServiceNow setup

A ServiceNow Environment will be requirement to enable our integration to create and interact with incident tickets. Important: Use your personal email address when creating your ServiceNow Environment

1. Register a new account with ServiceNow:

   https://signon.service-now.com/x_snc_sso_auth.do?pageId=sign-up

2. Fill out the registration form:

   

3. You will receive an Email Verification Code:

   

4. Navigate to the developer portal:

   https://developer.servicenow.com/dev.do

   (if prompted, sign in using the account created above)

5. Request a Developer Instance

   

6. Click the Start Building link:

   

Configure OAuth Authentication

We will need to configure an OAuth API endpoint to enable our logic apps to authenticate to our ServiceNow instance

1. Navigate to the OAuth -> Application Registry section

   • Using the top navigation menu

     • Select All
     • Enter OAuth in the search box
     • Select Application Registery

     

2. Select New

   

3. Select Create an OAuth API endpoint for external clients

   

4. Configure the OAuth API endpoint as follows:

   • Name: logic-apps-client
   • Client Secret: [leave blank]
     • this will be auto generated on save
   • Redirect URL: https://logic-apis-northcentralus.consent.azure-apim.net/redirect
   • Click Submit

   

5. Save the Client ID, Client Secret and the Instance Name created in this module for late steps when configuring the Logic Apps connection to ServiceNow